Privacy Policy

This Privacy Policy explains how Hegewisch Stables collects, uses, stores, and discloses information obtained through this website and through online inquiries, contact forms, registration forms, and related communications.

This policy applies to information collected through our public-facing website and other digital interactions that link to this Privacy Policy.

This policy does not govern information collected offline except where that information is later combined with information submitted through the website or our digital systems.

We may collect personal information that you voluntarily provide to us when you fill out a form, request information, enroll in a program, join a waitlist, contact us, or otherwise communicate with us through the website.

Depending on the form or interaction, this may include your name, email address, phone number, mailing address, rider or student information, parent or guardian information, emergency contact information, scheduling preferences, program interests, and any other information you choose to submit.

We may also collect limited technical information automatically through normal website operation, such as IP address, browser type, device information, referring pages, general usage data, and similar analytics or security-related information.

We may use collected information to respond to inquiries, communicate with prospective and current clients, process lesson or program requests, manage enrollment and scheduling, maintain client records, improve website functionality, protect the security and integrity of the website, and operate our business.

We may also use submitted information to provide customer support, send service-related updates, follow up regarding requested services, and maintain internal administrative records.

We do not use personal information for purposes materially different from those described at the time of collection without updating our disclosures as required.

If you contact us or submit a form, we may use your contact information to respond to your request, provide information about the services you asked about, confirm scheduling or enrollment details, and send operational communications related to your inquiry or participation.

We may also retain communication records for customer service, recordkeeping, training, legal, or operational purposes.

If we ever send promotional communications, you may opt out using the method described in the message or by contacting us directly.

We do not sell personal information in the ordinary course of our business.

We may share information with service providers or contractors that help us operate the website, host data, manage forms, process communications, provide analytics, prevent fraud, or support business operations, but only as reasonably necessary for those purposes.

We may also disclose information when required by law, to respond to lawful requests, to protect our rights or property, to enforce our terms or policies, or in connection with a business transfer such as a merger, acquisition, or asset sale.

We may use cookies, similar browser technologies, and analytics tools to support website functionality, understand site usage, improve performance, and maintain security.

These tools may collect information such as pages visited, general location derived from IP address, browser type, operating system, and interactions with website content.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect site functionality.

If you are a California resident, you may have rights under California law regarding the personal information we collect about you, subject to applicable exceptions and verification requirements.

Depending on the circumstances, these rights may include the right to know the categories of personal information we collect, the sources from which it is collected, the business purposes for collection or disclosure, and the categories of third parties to whom it is disclosed.

California residents may also have the right to request deletion of personal information, request correction of inaccurate personal information, and be free from unlawful discrimination for exercising applicable privacy rights.

To submit a privacy-related request, please contact us using the contact information listed below. We may need to verify your identity before processing certain requests.

We retain information for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Some of our programs may involve minors, but this website is not directed to children for independent use without a parent or guardian.

Where information about a minor is submitted through this website, we expect that it is submitted by a parent, legal guardian, or other authorized adult in connection with an inquiry, enrollment, or participation request.

If you believe personal information about a child was submitted to us improperly, please contact us so we can review and address the issue appropriately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we make updates, we will revise the effective date on this page. Your continued use of the website after changes become effective constitutes acceptance of the updated policy to the extent permitted by law.